At Ayuntra Nutrition, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, place an order, contact us, or interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect:

• Full name
• Email address
• Mobile/phone number
• Billing address
• Shipping/delivery address
• City, state, and postal code
• Order and transaction details
• Information you provide when contacting customer support

Payment Information

Payments may be processed through third-party payment gateways.

We may receive information such as payment status, transaction ID, payment method, and other information necessary to confirm your transaction.

We do not intentionally store complete debit-card, credit-card, CVV, UPI PIN, or banking credentials on our servers.

Payment information may be handled directly by our authorized payment service providers according to their respective privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General website usage information
• Cookies and similar technologies

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and deliver your orders.
• Confirm payments and transactions.
• Provide customer support.
• Respond to questions, requests, or complaints.
• Manage your account.
• Send order confirmations and delivery updates.
• Improve our products, website, and customer experience.
• Personalize website content and user experience.
• Detect and prevent fraud, abuse, and unauthorized activity.
• Maintain website security.
• Conduct analytics and business operations.
• Send promotional communications where permitted by law and with appropriate consent.
• Comply with applicable legal and regulatory requirements.

3. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand website usage.

Cookies may be used to:

• Keep your shopping cart functional.
• Remember preferences.
• Maintain login sessions.
• Understand website traffic.
• Measure advertising and marketing performance.
• Improve website performance and user experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Marketing Communications

With your consent, we may send you information about:

• New products
• Special offers
• Discounts
• Promotions
• Brand updates
• Educational or wellness-related content

You may unsubscribe from promotional emails or other marketing communications at any time by using the unsubscribe option provided or by contacting us.

Transactional communications, such as order confirmations, payment notifications, shipping updates, and important service messages, may still be sent when necessary to fulfill your order or provide the requested service.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers where reasonably necessary to operate our business, including:

• Payment gateway providers
• Courier and logistics partners
• Website hosting providers
• E-commerce and technology service providers
• Analytics providers
• Marketing and advertising service providers
• Customer support providers
• Professional advisers
• Government authorities or law-enforcement agencies where legally required

These service providers may process information only as necessary to provide their services or fulfill applicable legal obligations.

6. Payment & Delivery Partners

When you purchase products from Ayuntra Nutrition, relevant information may be shared with payment processors and delivery partners to complete your transaction.

For example, shipping partners may receive your name, phone number, and delivery address so that your order can be delivered.

These third parties may have their own privacy policies governing how they process information.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and maintaining order records.
• Providing customer support.
• Maintaining business and financial records.
• Resolving disputes.
• Preventing fraud.
• Complying with applicable legal, tax, accounting, and regulatory requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

9. Children’s Privacy

Our website is not intended for individuals who are not legally permitted to use the website or purchase our products under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

10. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment providers, delivery services, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

11. Analytics & Advertising

We may use analytics and advertising technologies to understand website traffic, measure campaigns, improve our services, and provide relevant advertising.

These technologies may collect information about your device, browsing activity, interactions with our website, and general usage patterns.

Where required, we will obtain appropriate consent before using technologies that require consent under applicable law.

12. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Raise a concern or complaint regarding our handling of your information.

To exercise applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

13. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain services may not be available if the information required to provide those services cannot be processed.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern regarding your personal information, please contact us:

Ayuntra Nutrition
Email: ayuntranutrition2025@gmail.com
Phone: +91 98765 43210
Address: Biscot Road Near chota Gurudwara,
Jawahar Colony, Faridabad , 121005

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

By using the Ayuntra Nutrition website, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.