At Ayuntra Nutrition, we aim to ensure that your order reaches you safely and on time.

1. Order Processing

Orders are generally processed within 1–2 business days after confirmation of payment.

Orders placed on Sundays or public holidays may be processed on the next working day.

You will receive order confirmation and shipping updates on your registered contact details.

2. Delivery Time

Delivery within India generally takes 3–7 business days after dispatch.

Delivery timelines may vary depending on the delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Remote and certain non-serviceable areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable free-shipping offers will be subject to the terms mentioned at the time of purchase.

4. Tracking

Once your order is dispatched, you may receive a tracking link or tracking details through SMS, WhatsApp, or email, wherever applicable.

5. Delayed or Failed Delivery

If delivery is delayed or an attempt is unsuccessful, the courier partner may make additional delivery attempts.

Customers are requested to provide accurate delivery details and remain available to receive the order.

6. Damaged or Incorrect Package

If you receive a package that appears damaged, tampered with, or contains an incorrect product, please contact our customer support within 48 hours of delivery.

Please provide your order details along with photographs/videos of the package and product for verification.

7. Contact Us

For any shipping or delivery-related queries, please contact Ayuntra Nutrition through the contact details provided on our website.